Terms of service
Last updated: 4 June 2026
By accessing this website or placing an order, you agree to the terms below. These terms govern all purchases made from CameraStuff.
1. Orders and Acceptance
- Placing an order does not constitute acceptance of that order.
- All orders are subject to availability and confirmation by CameraStuff.
- CameraStuff reserves the right to cancel or refuse any order at its discretion, including cases of suspected fraud or pricing errors.
- You agree to provide accurate and complete information when placing an order.
- We may request additional verification before processing an order.
2. Pricing and Payment
- Prices displayed on the website include VAT unless stated otherwise.
- Prices are subject to change without notice.
- Payment is required before dispatch unless otherwise agreed.
- In the event of a pricing error, we may cancel the order or offer you the option to proceed at the correct price.
- Discounts apply to product prices only and exclude delivery fees unless stated otherwise.
3. Delivery and Shipping
- Delivery methods and costs are outlined on the Delivery page.
- Delivery times are estimates and not guaranteed.
- Delays may occur due to factors beyond our control, including courier delays or external disruptions.
- Risk in the goods passes to you upon delivery or collection.
- Ownership remains with CameraStuff until full payment is received.
- You are responsible for ensuring someone is available to receive the delivery.
- Incorrect delivery details may result in delays or failed delivery.
4. Returns, Refunds and Faulty Goods
- If goods are faulty, damaged, or incorrect, please notify us within 72 hours of delivery.
- All returns must be authorised before being sent back.
- Refunds or replacements are processed once the returned item has been inspected.
- If a return is approved for non-faulty goods, return shipping costs may apply.
- Refunds will be processed via the original payment method where possible.
- Digital goods are non-refundable once accessed, unless faulty or inaccessible.
- Manufacturer warranties may apply to certain products.
5. Website Use and Content
- All website content is provided for general information purposes and may change without notice.
- We do not guarantee that the website will be error-free or uninterrupted.
- We are not responsible for third-party websites linked from this site.
- Users are responsible for any content they submit and it may be removed at our discretion.
- Affiliate tracking may be used via cookies.
6. Privacy and Cookies
- Your personal information is processed in accordance with our Privacy Policy.
- Cookies are used for functionality, analytics, and tracking.
7. Intellectual Property
- All content on this website remains the property of CameraStuff or its suppliers.
- No content may be copied, reproduced, or used without permission.
8. Liability and Force Majeure
- We are not liable for indirect or consequential losses arising from use of our products or website.
- We are not responsible for delays or failures caused by events beyond our control.
- This includes but is not limited to strikes, natural disasters, or courier disruptions.
- Nothing in these terms limits any rights you may have under applicable law.
9. Legal
- These terms are governed by the laws of South Africa.
- Disputes should first be attempted to be resolved amicably.
- If unresolved, disputes may proceed to mediation, arbitration, or legal action.
- If any provision is found to be invalid, the remaining terms remain in effect.