Camerastuff Sony A7IV, A7III, A7II Full Camera Cage Aluminium

Returns, the short of it...

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• 60-Day Guarantee: Return within 60 days in resellable condition for refund/exchange.
• Requirements: Include original packaging, accessories, manuals. Incomplete returns incur a 35% fee.
• Our Fault: We cover return shipping; provide photos of damage. Refund/replacement after assessment.
• Your Fault: You cover return shipping; refunds exclude original shipping.
• Limits: Max 3 returns per 12 months; additional returns may incur a 10% fee.
• Details: Full policy at Returns, Refund, and Warranty Details.

Warranties, the short of it...

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• Contact First: Pre-approval required for returns/warranty claims via email, or 011 880 4155. Include order number and issue description.
• Warranty Periods: Godox (2 years), Newell (40 months), Suneast Memory Cards (5 years), Suneast Card Readers (2 years), Neewer (2 years), Others (1 year).
• Local Warranty: Handled at CameraStuff store in South Africa for faster service. Assessments take 3–5 working days.
• Not Covered: Consumables (flash tubes, modelling lamps), backdrops, or damage from accidents, improper use, or natural wear.
• Details: Full policy at Returns, Refund, and Warranty Details.

Delivery Costs & Policies, the short of it...

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• Delivery Options: Collect at Johannesburg shop (free) or door-to-door courier (2–4 business days).
• Delivery Costs: JHB/Pretoria (R80), Major Cities (R120), Outlying Areas (R240).
• In-Store Collection: Notify in advance, select "Collection" at checkout, provide order number.
• Courier: Weekday shipments from Johannesburg, tracking provided.
• Free Delivery: On orders over a R1,000 (unless specified otherwise)
• Uber Collection: Notify via WhatsApp/chat, 2-hour prep, weekday cut-off 3 PM, client pays Uber fees, no insurance.
• International Purchases: No shipping outside South Africa, in-store purchases preferred, no VAT-free invoices, SWIFT payments (over R5,000) required for non-card payments.
• Returns/Warranty: International customers must return items to store; no cross-border shipping or VAT assistance.
• Details: Full policy at Delivery Costs & Policies.

Contact Details:

Telephone: 011 880 4155
Whatsapp: 060 070 3350

E-mail: info@camerastuff.co.za

Business Hours: 

Mon - Fri 9:00 - 17:00
Sat 9:00 - 13:00

Closed public holidays & Sundays

Walk-In Shop Address: 

473 Jan Smuts ave.
Blairgowrie, 2194
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