Delivery Costs & Policy
| For your convenience, we have a number of delivery options for you to choose from. |
• In-store collection: You may collect your order at our Johannesburg shop |
| • Courier door-to-door: We use a variety of couriers for door-to-door shipments. |
| • Postnet: Orders that you can collect at your nearest Postnet. |
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Before finalizing any order, you can enter your postal code at the beginning of the checkout process to see a list of shipping options and the related costs for your address. |
• JHB and Pretoria (within 30km radius of CBD): R80.00 |
| • Major City with SAA airport (within 30km radius of CBD): R120.00 |
| • Outlying areas (Not described in any of the other options): R240.00 |
| • Postnet Small Parcel (<5kg): R120.00 |
| • Collection at Randburg branch: No charge |
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In-store collection |
• If you'd like to collect your order(s) at CameraStuff's walk-in shop, please notify us beforehand as to when you'd like to collect it. |
| • Please select "Collection" from the delivery methods when prompted. |
| • If somebody else is collecting on your behalf, please give the person collecting your order number as a reference. |
Courier door-to-door |
• We use a variety of couriers for door-to-door shipments. |
| • These deliveries are sent out from our Johannesburg branch on weekdays only. |
| • Depending on the size of your parcel, the courier covering your area and your location these parcels may take between 1 and 5 days to arrive. |
| • Small parcels of less than 2kg typically move by air, if there is an SAA-serviced airport near you. Parcels larger than this move by road, and take a day or so longer to get there. |
| • If you live in an outer-lying area allow a bit longer - some of these areas are only covered once a week. |
| • Parcels are to the provided physical street address and are delivered weekdays, during business hours. |
| • A tracking number is provided and is sent to you via e-mail. |
| • We get courier collections every afternoon. Depending on our loads, if your order is confirmed and paid for by midday it will be shipped off the same day. If not, it will go out the following day |
| • In all instances, we ensure our parcels and we accept responsibility for the goods until signed for by you. |
| • The estimated delivery lead-times days are purely a guideline. In most instances, deliveries happen within these periods, but we can't, unfortunately, guarantee these delivery times, since this is outside of our control. And sometimes outside of the control of our delivery partners too. |
| • Damaged/missing item claims for damaged/missing products will be accepted within 3 days of buying or receiving the goods |
Postnet |
• These shipments are sent out from our Johannesburg branch on weekdays |
| • Postnet parcels take 2 to 4 days to reach the destination branch |
| • A tracking number is provided and is sent to you via e-mail |
| • In all instances, we ensure our parcels and we accept responsibility for the goods until signed for by you |
| • The estimated delivery lead-times days are purely a guideline. In most instances, deliveries happen within these periods, but we can't, unfortunately, guarantee these delivery times, since this is outside of our control. And sometimes outside of the control of our delivery partners too |
| • Should your parcel be too heavy or big for the shipping method selected, we may have to suggest an alternate shipping method. We will endeavor to use a shipping method which will meet, as close as is possible, the delivery timeframes of the originally selected method |
| • Damaged/missing item claims for damaged/missing products will be accepted within 3 days of buying or receiving the goods |
Free Delivery |
• We offer free delivery on orders over a specified value unless otherwise stated. |
| • These parcels are sent using the method (above) at our discretion. If you want a specific shipping method, please select it during the checkout process (at your cost). |
Shipping to Addresses Outside of South Africa |
• Due to a variety of factors, we do unfortunately not ship to any addresses outside of South Africa. |
| • Assuming payment is finalized, you are free to organize your own courier to collect from our Johannesburg store. |
| • Tax, VAT, duties, bank charges, and all related costs - applying to the initial delivery and any returns - will be for the buyer's account. |
| • Free shipping discounts do also not apply |
